EHR Software Upgrade
Challenge
Software upgrades are meant to patch bugs, introduce new functionality, and generally improve upon what the customer is already using. However, many of our clients have experienced issues when upgrading to the latest version of their EHR software. When one bug is exterminated, another might be introduced. There are also many questions about what a patch or new version might entail.
Solution
We have an inside track that allows us to stay on top of every new and upcoming version of Prime Suite. We guide our clients through each upgrade, from scheduling to post-upgrade support to breaking down new or changing functionality. We even help them avoid possible headaches by having them NOT upgrade, when possible.
Result
Easier transition from old to new with a greater understanding of what the new has to offer.
